Our FACT® program is designed to provide comprehensive training and hands-on experience. This combination of classroom interaction and real-world practice enables participants to build and reinforce high-quality skills in facilitation and collaborative techniques. Our program includes 3 levels of engagement – Foundations, Plus, and Professional. Each level enhances and deepens the learning experience. We customize classroom exercises and real-world practice to include your project / change efforts – so your team gets the most out of the learning experience, and actually get work done as they learn.

Learning Module	FACT® Foundations	FACT® Plus	FACT® Professional	What you will Learn / Experience…
Getting Work Done: A Collaborative Approach What is a collaborative work environment? Why is it important? How are we doing? Establishing and sustaining a collaborative culture Getting work done: A Workshop Model Workshop components Workshop roles				Build an understanding of importance and benefits of a collaborative work culture Define how to build awareness and commitment to a collaborative work culture Understand a collaborative model for getting work done Understand the Workshop (work session) components and process Customize the collaborative workshop approach for your organization
Getting Work Done: Techniques for Great Results Workshop planning and preparation Core techniques for successful work session facilitation Key tools for keeping work sessions on-track It’s all about communication Getting traction after the work session				Explore the 3 components of successful collaborative workshops Learn how to plan and prepare for successful results Introduce and practice foundational facilitation skills Obtain helpful templates / tools for keeping work sessions on-track Learn how to incorporate workshop results for maximum benefit
In-Depth Classroom: Workshop Planning and Preparation In-depth techniques and tools Experiential learning on your own work projects / efforts				Learn and practice key techniques for planning and preparing for successful workshops Obtain key templates and checklists to accomplish workshop planning and preparation Practice using key techniques on your own projects / work efforts
In-Depth Classroom: Workshop Delivery In-depth techniques and tools Experiential learning on your own work projects / efforts				Learn and practice key techniques for delivery of successful workshops Obtain key templates and checklists to accomplish workshop delivery Practice using key techniques on your own projects / work efforts
In-Depth Classroom: Workshop Follow-up In-depth techniques and tools Connecting the dots: review of end-to-end Workshop Cycle The Work-in-Progress Review Model				Learn and practice key techniques for effective follow-up after the workshop Obtain key templates and checklists to accomplish workshop follow-up Understand the Work-in-Progress Review model and its benefits Practice using key techniques on your own projects / work efforts
In-Depth Classroom: The Human Dynamics of Collaborative Workshops Building awareness of ourselves and others Intentional Communication foundations Language and questioning patterns Personality preferences and their Impact to the workplace Representational systems: How we take in and process information Dealing with difficult people				Learn and practice key techniques for effective interactions in the workshop Obtain helpful reminders and reference materials to enhance communication Understand key strengths and challenges of your personality preferences, and how they impact the workplace Practice helpful communication techniques Develop a plan for improving communication capabilities
In-Depth Experience: Workshop Engagement Students work with our experienced Facilitators to accomplish deliverables for actual projects Students receive coaching and feedback throughout the field experience engagement A variety of workshops can be customized to fit your needs, including: Scope and Roadmap Definition Process Design Business Requirements Definition Process Improvement Problem Analysis and Root Cause Identification Testing Readiness Implementation Readiness Work-in-Progress Reviews (See our Facilitated Workshops page for further information)				Augment and internalize classroom training with in-depth field experience Get work done on real-world projects while solidifying the classroom experience in the field Gain benefit from coaching with our experienced staff before and after workshop experiences
In-depth Experience: Facilitation Coaching Continue building and internalizing collaborative skills and techniques through our in-depth coaching program				Build and enhance learnings through in-depth coaching with our experienced staff as you continue collaborative practices in your work environment

All FACT® services, classroom length and content, and workshop experiences can be customized to fit your specific needs. Contact us for more information.